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U-Case
An integrated and comprehensive Offender Case Management platform that covers every stage of the justice journey, from custody to probation and on into community rehabilitation. It includes modules for case and custodial management, transport, electronic monitoring and data analytics for actionable insights.
This offender-centric system enables stakeholders to take a holistic and real-time approach to offender information management, and features intuitive, bespoke information dashboards tailored to individuals’ needs and requirements.
CMS Self-Service
Unilink’s prisoner Self-Service Platform is a secure, multi-lingual, digital solution that empowers prisoners to take responsibility for managing their routine tasks, while reducing the administrative workload on staff. Access to a wide range of services, such as educational content, eBooks and educational games, promote learning, while podcasts, videos, music, live radio and TV help to alleviate boredom.
Prisoner Self-Service transforms custodial settings into digitally-enabled, rehabilitative environments that promote digital responsibility, support mental well-being, foster rehabilitative outcomes and prepare individuals for successful reintegration into society.
Custodial Management System (CMS) for Staff
A biometrically-enabled digital platform designed to streamline all aspects of prisoner management while enhancing overall security, safety and efficiency, enabling staff to focus on prisoners’ rehabilitation outcomes.
CMS transforms the operation of custodial facilities. It includes a suite of modular applications with core functions for managing prisoners and their self-service transactions, AIM (a data analytics tool for monitoring prisoners’ wellbeing), biometric visits management, secure retail and more.
Unilink Communications
A secure digital communication platform helping offenders maintain vital social connections with friends and family, and which is designed to support their mental wellbeing.
Featuring e-messaging, photo attachments, secure video calls, secure payment services and VOIP telephony, this platform offers affordable services that enhance communication between prisoners and their friends and family.
eMates, the secure, digital, subscription-based communication platform serves over 600,000 users and is available in all UK prisons, as well as in Australia.
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Justice Partnership Spotlight: Unilink-Serco
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