Unilink Self Service

Empowering prisoners through digital self-service

Unilink’s Self-service platform is transforming prisons for the digital age. By digitising paper-based systems, it gives prisoners greater control over their daily activities, promoting responsibility, digital skills and readiness for life after release.

With easy access via in-cell devices or robust biometric kiosks, prisoners can manage routine tasks independently, reducing their reliance on staff and improving efficiency across the estate. 

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Independent research by Professor Cynthia McDougall OBE, University of York, highlights the potential of prisoner self-service to improve outcomes, enhance efficiency, and support rehabilitation. In a society where digital access is the norm, these tools help to bridge the gap between prison life and the outside world, helping to prepare them for a successful return to the community. Unilink self-service is a vital tool in engaging and motivating offenders, as well as preparing them for life after release. 

Don't just take our word for it

Read what our customers say about us.

“Self-service has the potential to overcome prisons being in a ‘parallel universe’ when compared to the ubiquity of IT in the outside world. This works towards prisoners’ successful reintegration into the community.”
Professor Cynthia McDougall OBE
University of York
“Self service is the major component of our improvement as a prison”
Phil Novis
Govenor
“Some prisoners reluctant to move from Exeter to a prison without self-service”
Anonymous
Exeter

Get in touch to discuss how Unilink Self Service can help your digital transformation