About Us

Unilink is a global leader in justice software, delivering integrated, AI-enabled digital solutions that empower custodial and probation services to operate more securely, efficiently, and responsibly.
 
Our platforms support every stage of the justice journey, from intelligent case management and offender rehabilitation to secure digital communications and operational insight. Equipping justice professionals with advanced, data-driven tools, we help drive better outcomes for institutions, staff, and the people in their care. 
 

To find out more: view our brochure here.

Our Vision

We believe that justice systems should work better for everyone. Our goal is to empower institutions with technology that enhances staff effectiveness, improves outcomes for offenders and benefits our wider society as a whole.  We achieve this through innovation, integrity and a commitment to excellence. 

 

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Our Mission

We provide justice institutions with the tools they need to operate more safely, efficiently and securely. Our solutions help manage data more intelligently, deliver services more strategically and support the rehabilitation of offenders with empathy and impact.

 

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Our Commitments

  • We uphold the highest ethical standards, with a strong commitment to corporate responsibility and integrity.
  • We build high-performing teams that foster excellence and continuous improvement.
  • We maintain a culture of innovation, developing solutions that support rehabilitation across prisons and probation services.
  • We build long-term, effective partnerships by understanding our clients’ needs and responding proactively.
  • We champion humane treatment and will not operate in environments where offenders are treated indecently.
  • We prioritise simplicity and usability, ensuring our solutions are accessible and effective.
  • We are committed to sustainability, maintaining our carbon neutral status.
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Timeline

30 Years of Justice Innovation

1994

Foundation

1994
2001 -2005

Early Custodial Technology Innovation

2001 -2005
2006-2010

Digital Services and First Self-Service Systems

2006-2010
2011-2013

Digital Communication and Expansion

2011-2013
2014-2016

International Growth and Capability Expansion

2014-2016
2017-2018

Cloud Adoption and Platform Expansion

2017-2018
2019-2022

Integrated Platforms and SaaS Transformation

2019-2022
2021-2023

Innovation and Digital Platform Expansion

2021-2023
2024 - Present

Brand Evolution, AI Innovation and Next-Generation Justice Technology

2024 - Present

Awards & Accreditations