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Software for justice
Our single-case, offender-centric approach drives digital transformation, enabling secure information sharing and improved collaboration across agencies. By involving offenders in their rehabilitation, we promote responsibility, improve behaviour and help to reduce offending.
For prisons
Unilink’s biometrically enabled software, such as prisoner Self-Service, digitises prison operations and replaces inefficient paper-based systems with smart, secure and efficient digital technology. By automating routine tasks, we can save up to 100 staff hours every week, allowing more time to support offenders.
Prisoners also benefit from greater autonomy in their daily activities, which boosts their confidence and supports rehabilitation. With more than 2.5 billion transactions processed in over 100 prisons that use our solutions, our platform is trusted and proven worldwide.
We also enhance security, prevent unauthorised access and deliver valuable insights to help with the early identification of vulnerable individuals.
Maintaining strong ties with friends and family is also crucial in reducing the likelihood of reoffending. According to the UK Ministry of Justice, prisoners who maintain these connections are less likely to reoffend. Our digital communication tools, including messaging, phone and video calls, make it easier for inmates to stay connected to their loved ones.
For probations & community corrections
Effective probation services rely on accurate, personalised and accessible offender data. U-Case, our Offender Case Management system, provides a comprehensive view of each offender, consolidating all relevant information on one platform, from pre-sentence to community integration, to support appropriate sentencing and tailored interventions.
Currently being implemented by the Norwegian Correctional Service, U-Case enables more intelligent decisions and more effective stakeholder engagement.
We also partner with the UK Ministry of Justice to develop and maintain the national probation case management system nDelius.
For detention & immigration centres
Our secure, biometrically enabled software transforms short-term detention and immigration facilities by automating detainee management, reducing staff workloads and decreasing friction in daily operations.
Our multi-lingual Detainee Self-Service system empowers individuals to access services independently, easing tensions and maintaining facility security. Our communication tools help to keep vital family contact, wherever they are in the world.
For secure hospitals
In high-security hospital environments, our patient self-service solutions help to promote independence while improving operational efficiency.
Patients can engage with modern, secure systems to manage their daily tasks, freeing staff to focus on therapeutic care and reducing digital exclusion.
For friends & family
Maintaining personal relationships is vital not only for offender wellbeing, but also that of their loved ones. Our digital tools help to bridge that gap, keeping families connected, even when in-person visits aren’t possible.
Our eMates messaging platform, which offers electronic messaging and phone services, is available across all UK prisons and in Australia, with video calls also available in Scotland.
We also offer simple and secure payment services, streamlining money transfers and improving financial transparency.
