Unilink Staff Portal

Unilink’s Custodial Management System is a proven, secure platform that underpins efficient, safe and accountable prison operations. Deployed across multiple correctional environments, this manages the full range of custodial processes, from prisoner movement and scheduling, to security classifications, visit management and casework tracking.

Now, with the Unilink Staff Portal, we are taking this capability further - placing the power directly into the hands of prison officers on the ground.

Designed as a secure, mobile-responsive web application, the Staff Portal transforms how officers interact with information and carry out tasks, providing real-time access to key tools and data, wherever they are in the establishment.

Prisoner insight on demand

Instantly access prisoner profiles, risk assessments, movement history, and case notes.

Faster, more efficient task management

Process applications, log interactions, and update records without leaving the wing.

Real-time movement control

Track and manage prisoner movements securely between units or activities.

Integrated messaging

Communicate with other staff or securely send messages to prisoners using CMS integration.

Configurable dashboards

Visualise data, monitor tasks, and make better decisions with real-time operational insight.

Mobile-ready workflows

Use the platform from a desktop, laptop or tablet — supporting flexibility across the estate.

Unilink’s CMS is already delivering measurable improvements in custodial operations — reducing paperwork, improving accuracy, and supporting security through integrated, biometrically-secure systems.

The Staff Portal represents the next step in this digital journey: enhancing mobility, increasing responsiveness, and putting real-time information in the hands of the people who need it most — frontline staff.

As correctional services evolve, Unilink continues to deliver future-ready tools that not only increase efficiency, but also improve staff satisfaction, reduce risk, and support rehabilitation goals through better information flow.

Designed for Safety. Built for Impact.

Independent research from Professor Cynthia McDougall OBE (University of York) has demonstrated the operational and rehabilitative benefits of digital self-service systems — but this is only part of the picture. Staff empowerment is central to effective prison management, and the Unilink Staff Portal helps deliver exactly that.