Unilink Staff Portal

Designed for Safety. Built for Impact.

Unilink’s Staff Portal is a proven, secure platform that underpins efficient, safe and accountable prison operations. Deployed across multiple correctional environments, this manages the full range of custodial processes, from prisoner movement and scheduling, to security classifications, visit management and casework tracking. Now, we are taking this capability further - placing the power directly into the hands of prison officers on the move. Designed as a secure, mobile-responsive web application, the Staff Portal transforms how officers interact with information and carry out tasks, providing real-time access to key tools and data, wherever they are in the establishment.

Resident Management

The Resident Management module gives staff secure, instant access to detailed resident information, helping them make faster, more informed decisions.

View comprehensive resident profiles, including personal details, sentence information, and key notes.
Track movement histories to understand where each resident has been housed, when, and why.
Access up-to-date risk assessments and alerts, ensuring staff have the context they need to maintain safety, security, and care.

Designed to streamline operations, Resident Management reduces time spent searching multiple systems and ensures every staff member has the same accurate, real-time information.

Request Management

The Request Management module streamlines how staff handle and track resident applications, ensuring every request is processed quickly, transparently, and efficiently.

Process applications digitally, removing paper-based delays and improving response times.
Manage transfers seamlessly between locations or units, with full visibility of status and history.
Produce actions and outcomes directly within the system, creating a complete audit trail for accountability and reporting.
Handle a wide range of requests, including medical appointments, visits, education, welfare applications, and other day-to-day needs, all in one place.

By centralising routine administrative workflows, Request Management reduces workload, supports consistent decision-making, and ensures that every request is recorded, traceable, and resolved efficiently.

Daily Review Diary

The Daily Review Diary provides staff with a clear, structured overview of all key activity within the establishment, helping teams stay informed and responsive.

Monitor daily activities and events in one consolidated view, supporting efficient handovers and briefings.
Track warnings, alerts, and notable incidents so staff can prioritise actions and address risks promptly.
Maintain a reliable record of what has happened across the day, improving communication and operational continuity.

By centralising essential daily information, the Daily Review Diary helps staff work proactively, strengthens situational awareness, and ensures nothing important is missed.

Prisoner insight on demand

Instantly access prisoner profiles, risk assessments, movement history, and case notes.

Faster, more efficient task management

Process applications, log interactions, and update records without leaving the wing.

Real-time movement control

Track and manage prisoner movements securely between units or activities.

Integrated messaging

Communicate with other staff or securely send messages to prisoners using CMS integration.

Configurable dashboards

Visualise data, monitor tasks, and make better decisions with real-time operational insight.

Mobile-ready workflows

Use the platform from a desktop, laptop or tablet — supporting flexibility across the estate.

Unilink’s Staff Portal is already delivering measurable improvements in custodial operations — reducing paperwork, improving accuracy, and supporting security through integrated, biometrically-secure systems. This represents the next step in this digital journey: enhancing mobility, increasing responsiveness, and putting real-time information in the hands of the people who need it most — frontline staff.As correctional services evolve, Unilink continues to deliver future-ready tools that not only increase efficiency but also improve staff satisfaction, reduce risk, and support rehabilitation goals through better information flow.