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Cookie Policy

Use of Cookies by Unilink

When someone visits this website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website using cookies or other automated technology. We will not associate any data gathered from this site with any personally-identifying information from any source. We will collect personal information only if you decide to register with us; our Privacy Policy will explain what we intend to do with it.

The lists below explain the cookies we use and why.

Session ID





JSESSIONID is a platform session cookie and is used by sites with JavaServer Pages (JSP). The cookie is used to maintain an anonymous user session by the server.

Expires after the end of the user session

Google Analytics

Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help Unilink understand how our web site is used. Information about your use of our website, including your IP address, may be transmitted to Google and stored on their servers. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.





This cookie lets us know if you’ve visited before, so we can count how many of our visitors are new to or to a certain page.

2 years from set/update


This works with _utmc to calculate the average length of time you spend on

30 minutes from set/update


This works with _utmb to calculate when you close your browser

when you close your browser


Used to throttle request rate

10 minutes


Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

2 years from set/update


This tells us how you reached (e.g. from another website or a search engine)

6 months from set/update


To track multiple domains of Atradius websites

30 minutes from set/update


To remove old tracker code

30 minutes from set/update


To distinguish users

2 years from set/update


To throttle request rate

10 minutes from set/update

More information:

To opt out of being tracked by Google Analytics across all websites visit

Google Advertising




Doubleclick cookie – id

Tracking cookie used by Google to improve your online experience, including the display of more relevant ads

30 days from set/update

More information:

YouTube videos

YouTube is used by the website to store and show video content. These cookies are set by YouTube to track usage of its services. The YouTube Cookies are only installed when you press play.





This cookie stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Google’s SafeSearch filter turned on.

10 years from set/ update


A cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface or the old.

8 months from set/update


The use_hitbox cookie increments the ‘views’ counter on the YouTube video

At end of session


This cookie is set by the YouTube video service on pages with embedded YouTube video

At end of session

More information:

Our mailing list

Your contact details, if you choose to provide them, are shared with our partner, Mailchimp, for the purpose of maintaining email distribution lists (please refer to their Privacy policy and cookie statement here here).


Your IP address, if you consent to our recording it, is shared with our partner, Spotler for the purpose of creating and maintaining business contacts (see their Privacy Policy and cookie statement here).

Other external websites

Visitors are provided with the option to navigate to a variety of external websites. When the visitor selects the option to view the content from these websites, they are taken away from the Unilink web site and to the other site, where a variety of cookies may be used throughout the visit. Unilink is not responsible for any cookies used once the visitor has left the Unilink web site.

LinkedIn  – Refer to privacy policy at LinkedIn
Twitter     – Refer to privacy policy at Twitter
YouTube  – Refer to privacy policy at YouTube


Contact us and one of our team will get in touch to understand your requirements and how our solutions can help your digital transformation

For enquiries and support on Email a Prisoner, Secure Payment Services, Video Sessions, neatPhone and Patient Mail, contact