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Custodial Management
Custodial Management
A biometric, modular software solution, which enables secure establishments to achieve significant operational efficiencies and financial savings whilst contributing towards rehabilitation.
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Reception / Release
Reception / Release
Capture prisoner details, biometrics, discharge, property etc. used throughout other CMS modules to assist in identifying prisoners.
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Biometric Search / Movements
Biometric Search / Movements
Biometrics are complex and not easy to add on afterwards. Only Unilink’s products have biometrics integrated as a fundamental component. Used throughout for fingerprint biometric attendance recording and prisoner/staff/visitor enrolment/release and movement tracking
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Houseblocks
Houseblocks
Arranging accommodation, shared or single, taking individuals into consideration
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Catering Menus
Catering Menus
Create, produce, report on prisoner food selection, enabling kitchen staff to quickly and easily determine the meal requirements for each day. Menus are loaded onto the system with symbol keys for e.g. vegetarian, halal etc. and photos. Food wastage is significantly reduced.
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Access Control
Access Control
Individual areas of the prison can have controlled biometric access e.g. for administration where keys are not required
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Scheduling/Tracking
Scheduling/Tracking
Activity scheduling and attendance recording/reporting and prisoner pay. Sophisticated management tool to enable activities to be scheduled and viewed by staff and prisoners though kiosks. In addition selected activities can be added and auto-scheduled. Combined with the schedule prisoners can be tracked to record their presence at the correct activity or redirect them to other areas of the establishment. Enables Free-Flow with the scheduling and biometrics ensuring the right prisoners at the right place/time ensuring prison safety.
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Education
Education
The edcuation module initially records an assessment of the prisoner’s education attainments and assigns prisoner automatically to courses dependent upon the assessment. Education journey planned and course results recorded towards qualifications. Plus reports, links to employment functionality and waitlist functions.
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Visits Booking
Visits Booking
It is a fully automated process according to pre-defined visit rules
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Visitor movements
Visitor movements
Full fingerprint and photo biometrics for visitors; Biometric scan at each access point; Quick and easy to use, speeding up visits process and improving visitor experience and enhanced security and efficiency.
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Shop
Shop
Provides front and back-office support for the KIOSK based shop. Controls on spend restrictions and sale item restrictions and IEP based sales. Fully integrated with Finance enables rapid reconciliation and analysis of sales of goods. Includes stock management and assists with inventory and stock control.
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Housekeeping
Housekeeping
Enables system administrators to manage the entire NForce CMS system. This module makes NForce CMS flexible and highly configurable system, allowing changes can be made to the base system operation.
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Staff Access / Keys
Staff Access / Keys
Records staff biometrics and key skills onto the NForce system, enabling staff attendance to be automatically and accurately recorded using fingerprint scanning. The Staff module also allows rapid identification and location of any individuals on site with specialist skills.
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Official Visitors
Official Visitors
Allows official visitors to book online their future visits and to manage them.
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Noticeboard
Noticeboard
Publishes notices to prisoners via self-service kiosk. ability to track who has, and when they have read a notice. A notice can be sent to all prisoners, or a selection of prisoners, based on configurable criteria.
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Prisoner Self-Service
Prisoner Self-Service
Software solution that increases security, allows prisoners to take responsibility of their own lives, but also delivers cost savings to the prison.
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Scheduling
Scheduling
Activity scheduling and attendance recording/reporting and prisoner pay. Activities are scheduled and viewed by staff and prisoners (via Kiosk timetable).Some activities can be added and auto-scheduled.
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Tracking terminals
Tracking terminals
Around the site terminals can be placed for biometric tracking linked to the schedule ensuring free flow can be implemented
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Visits Booking
Visits Booking
Prisoners can book friend/family visits. The applicable visits entitlements, approved visitors and available dates/time slots are clearly displayed.
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Canteen Supply
Canteen Supply
Canteen shop module, incorporating custom user defined canteen types e.g. bakery, newspapers Category and item pictures can be uploaded to assist prisoners with reading difficulties.
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Noticeboards
Noticeboards
Prisoner notices “posted” to electronic noticeboard.
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Menu ordering
Menu ordering
Menu options are displayed by day with tabs for future days enabling prisoners to order meals up to two weeks in advance. Meals can include photographs and include assigned health and nutrition symbols.
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Information portal
Information portal
For use by the local site; information about the prison, particular aim, rules and management
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Education portal
Education portal
Provides platform for education in the privacy of the cell. The improved literacy and IT skills, increase prisoners’ chances of employment and reduces the likelihood of re-offending.
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Applications
Applications
Submit applications/requests for services, appointments, jobs, information. Application status and responses are displayed on the kiosk. Appointments can be requested and cancelled directly from the kiosks and if approved, are displayed in the timetable.
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Chaplaincy / Religion
Chaplaincy / Religion
Prisoners can book themselves religious activities
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Job applications
Job applications
Prisoners can browse through the job vacancies and apply for a post.
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Appointments - gym, health etc
Appointments - gym, health etc
Prisoners can schedule their own timetable and book different appointments.
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Drug treatment referral
Drug treatment referral
Prisoners can self refer for drug treatment courses through applications
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Surveys
Surveys
Create custom surveys that prisoners complete on kiosks. Powerful criteria logic enables targeted surveys allows staff to define each survey question and the format the answer will take. CMS surveys has a powerful integrated reporting tool to allow for full analysis of survey results.
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Complaints
Complaints
A special new module coming for categorising grievances and complaints and helping to reduce the admin workload
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Multi-language
Multi-language
Now available in fifteen common languages and more coming soon!
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Through the Gate Services
Through the Gate Services
Link up with the outside world helping to retain contact with friends and family outside reducing the chance of reoffending
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Email-A-Prisoner
Email-A-Prisoner
Web-based solution that allows supervised message exchange between prisoners and friends and family
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Email-A-Prisoner online
Email-A-Prisoner online
Allows message exchange online, quick, affordable, and it cuts on the paper usage. It is direct to the kiosk or in-cell and allows short return messages
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Secure Payment Services
Secure Payment Services
New prison Digital Service which reduces the work of Finance, provides intelligence for Security and makes things easier for prisoners, their friends and family
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Online visits booking
Online visits booking
NForce CMS offers a secure and streamlined online visit booking process for social and legal visitors enabling them to manage their online visits booking account
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Education courses
Education courses
The NForce CMS software provides a platform for a variety of external educational content
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Probation Cloud
Probation Cloud
Integrated Cloud based offender management provides cloud based case management, risk management and delivery of interventions.
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Cloud based
Cloud based
Unilink’s new “Probation Cloud” includes a fully outsourced option and is accredited to IL3.
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Community Payback Reporting
Community Payback Reporting
Biometric reporting of people for community payback including scheduling, interface to Delius and attendance.
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Multi-partner integrated offender management
Multi-partner integrated offender management
Probation Cloud includes secure support for case management in a multi-party co-operative environment.
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Repeat Victim/VP focus
Repeat Victim/VP focus
For the Police based SafetyNet case management there is a focus on ensuring victims and VPs are understood and taken into consideration.
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Management of Troubled Families
Management of Troubled Families
Risk based assessment of troubled families to help implement Troubled Families programme
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Event-driven Workflow
Event-driven Workflow
These systems are designed to identify risks and enable integrated management of offenders using data gathered from a wide range of operations to drive workflow for example to help identify interventions.
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Risk assessment
Risk assessment
A comprehensive risk assessment tool is provided for the CRC participants to provide questions and assess Risks of Reoffending. Risk assessment tools are included enabling customers to make secure assessments using their own specific questions and assessment criteria in place of national tools. The tool provides a flexible environment enabling assessments to be processed efficiently.
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RAG protocol compliant
RAG protocol compliant
Red Amber Green indicators give a clear message of where to focus efforts.
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Probation Attendance Reporting
Probation Attendance Reporting
Automated biometric attendance reporting combined with questions in selected language and workflow. Links to nDelius to enable automated reporting for low risk offenders. Specific questions are asked of each offender and workflow driven. Multiple-languages are available.
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Neighbourhood Management System
Neighbourhood Management System
NMS supports automated notifications, alerts and reminders for reviews and tasking; tracks and maps locations; automatically exports selected fields to Neighbourhood web pages, Home Office mandated NPIA Crime Mapper site (www.police.uk) and to Crime Reports/Command Central application
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Interfaces to partner systems
Interfaces to partner systems
Unilink prides itself on interfacing to systems: from legacy national offender management systems, to turnstile, key systems, canteen and phone suppliers, education providers and so on. Unilink will attempt to interface to any system required provided that system has an interface; it takes two to tango.
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Security IL3
Security IL3
Unilink’s products are PEN tested and accreditable
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Data Protection
Data Protection
Unilink adheres to Data Protection legislation and acts in accordance with our ISO27001 certified ISMS
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Interfaces
Interfaces
Unilink prides itself on building interfaces wherever possible
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Phone Suppliers
Phone Suppliers
Online links to BT and Unify
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Canteen and Store Suppliers
Canteen and Store Suppliers
Interfaces for DHL and Aramark as well as existing store systems and Unilink’s biometric retail module
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Turnstiles
Turnstiles
Interfaces with Gunnebo
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Key Systems
Key Systems
Traka key management system interface
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Time & Attendance
Time & Attendance
Interfaces with Kronos and Unilink’s new rostering module
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