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Unilink’s solution is a finalist for three awards

Unilink is delighted to be shortlisted by Patient Experience Network in three categories for our innovative solution – Medication Distribution Lockers for PEN Best Practice Awards.

The innovative digital solution is developed in collaboration with Serco, Traka, who provided medical lockers; Unilink who designed and developed the software and Prisoner Self-Service Kiosk hardware and Practice Plus Group (formerly Care UK) the healthcare partners.

Medicine Distribution Lockers (MDLs) are innovative lockers with biometric access linked to the Custodial Management System, designed, and operated by Unilink. These lockers allow healthcare professionals to load ‘in-possession’ medicines specific to each offender into locker compartments that can then be accessed at a convenient time by the offenders with their fingerprints. This removes the need to be seen by a nurse or doctor, making social distancing easier and reducing the need for close personal contact. The solution reduces frustration, speeds up the process of collection, saves time for healthcare staff and allows secure establishments’ staff more efficient planning and monitoring.

MDLs have been shortlisted in three categories: Innovative Use of Technology, Social and Digital Media; Partnership Working to Improve the Experience; Using Insight to Improve Inequality of Care or Access to Services.

The Patient Experience Network National Awards are the first and only awards programme to recognise best practice in patient experience across all facets of health and social care in the UK.

Now in its 11th year, there will be a virtual Best Practice Conference and Awards Ceremony from 13th  – 17th September 2021.

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